What Makes
Our Property Management Company The Best?

Meet Chris, the visionary leader behind our property management enterprise, serving as both our CEO and President. Chris excels in strategic planning, charting a course for our company's future success with a keen eye for industry trends and innovation. He identifies opportunities and implements plans to achieve our ambitious goals. With a strong commitment to the financial health of our enterprise, Chris ensures that our operations remain robust and sustainable. He is a tireless pursuer of new business opportunities, seeking to expand our portfolio and reach new heights. Chris also takes pride in developing our talented team, providing mentorship and guidance, fostering an environment of learning and growth. His dedication to excellence and innovation propels our company forward, ensuring that we continue to meet and exceed our clients' expectations while embracing new challenges and opportunities. With Chris at the helm, our organization is poised for continuous growth and unparalleled success.

Meet Julie, our accomplished Chief Operating Officer, the operational heartbeat of our property management company. Julie expertly manages the intricate web of business operations, ensuring that every facet runs efficiently and smoothly. She is a passionate advocate for our company culture, fostering an environment of collaboration, growth, and excellence among our team members. With a keen eye on the bottom line, Julie closely monitors our financial performance, ensuring the long-term sustainability and success of our enterprise. She is at the forefront of our technological advancements, driving innovation and efficiency in our services. Julie's commitment extends to our human resources, nurturing our team's development and well-being. She also ensures that we navigate the complex world of compliance and regulations with precision and integrity, guaranteeing that our operations are conducted ethically and responsibly. Julie's dedication to the comprehensive well-being of our company ensures that we deliver exceptional property management services, all while maintaining a culture of respect, growth, and innovation.

Meet Bethany, Director of Property Management, who oversees our resident, leasing, onboarding, and client departments. With a passion for excellence and a wealth of experience in property management, she ensures seamless operations and exceptional customer service for both residents and clients. Bethany's leadership skills, attention to detail, and expertise contribute to the success of properties under our management. She prioritizes resident satisfaction, fosters strong client relationships, and helps to maximize client success in their investment journey.

Meet Austin, our adept Head of Maintenance, essential in maintaining high property standards and resident satisfaction. With a strategic approach, Austin tracks and reports maintenance metrics and KPIs, schedules technicians, and manages in-house estimates, ensuring smooth operations. Austin's expertise includes closing tech paperwork, conducting Q&A sessions with staff, and handling escalated vendor issues, aiming for positive feedback on maintenance performance. He oversees maintenance, orders appliances for occupied properties, and manages supplies, stock, and vendor acquisition. As a leader, Austin audits staff performance, alerts the COO to policy changes, and assists with employee evaluations and bi-monthly meetings. Austin's commitment and leadership ensure CRM Properties' exceptional maintenance and service quality.

Meet Brittany, our dedicated Portfolio Manager, responsible for nurturing strong client relationships and ensuring seamless property management across our portfolio. With a keen focus on client communication, she ensures that our clients are well-informed and their concerns promptly addressed. Brittany expertly manages client accounts, providing financial transparency and accountability. Her proficiency in rent analysis optimizes property performance and ensures financial success for our clients. She offers meticulous property oversight, ensuring properties are well-maintained and operating efficiently. Additionally, Brittany effectively manages our Property Management POD, ensuring that our team operates cohesively to deliver exceptional service and value to our clients. With her commitment to excellence and a knack for optimizing property performance, Brittany is a key asset in ensuring our clients' investments thrive.

Meet Heather, our dedicated Portfolio Manager, responsible for nurturing strong client relationships and ensuring seamless property management across our portfolio. With a keen focus on client communication, she ensures that our clients are well-informed and their concerns promptly addressed. Heather expertly manages client accounts, providing financial transparency and accountability. Her proficiency in rent analysis optimizes property performance and ensures financial success for our clients. She offers meticulous property oversight, ensuring properties are well-maintained and operating efficiently. Additionally, Heather effectively manages our Property Management POD, ensuring that our team operates cohesively to deliver exceptional service and value to our clients. With her commitment to excellence and a knack for optimizing property performance, Heather is a key asset in ensuring our clients' investments thrive.

Meet Meztli, our diligent and detail-oriented Portfolio Manager Assistant. Meztli plays a pivotal role in maintaining the financial health of our properties and the satisfaction of our clients. She conducts a thorough review of owner statements, meticulously ensuring that our clients' investments are accurately tracked, providing transparency and peace of mind. Managing resident ledgers is Meztli's forte, where she diligently keeps accounts in order, promptly addressing any discrepancies. Her meticulous nature shines as she creates precise move-out invoices, leaving no detail unexamined. Meztli also takes charge of property management agreement renewals, ensuring our clients' unique needs are met and agreements are seamlessly renewed. Moreover, she excels in move-out invoice collections, demonstrating her dedication to swift and efficient resolution of financial matters. Meztli's unwavering commitment to financial accountability and operational efficiency makes her an invaluable asset in maintaining the prosperity of our portfolio. With her precision and dedication, you can trust that your investment is in capable hands.

Introducing Brianna, our dedicated Resident Services Coordinator, a vital member of our team who ensures the well-being and satisfaction of our valued residents. Brianna excels in resident communication, establishing open and efficient channels for addressing inquiries and concerns. Her expertise extends to managing evictions and lease violations, where she combines a compassionate approach with unwavering professionalism to navigate complex situations. Brianna also takes charge of lease renewals, actively working to retain quality residents through positive interactions and a seamless renewal process. Additionally, she skillfully manages delinquent sewage bills, providing support to residents facing financial challenges with grace and discretion. With her friendly demeanor, excellent communication skills, and meticulous attention to detail, Brianna is committed to delivering outstanding service and maintaining a wonderful resident experience.

Introducing Heather, our dedicated Resident Services Coordinator, a vital member of our team who ensures the well-being and satisfaction of our valued residents. Heather excels in resident communication, establishing open and efficient channels for addressing inquiries and concerns. Her expertise extends to managing evictions and lease violations, where she combines a compassionate approach with unwavering professionalism to navigate complex situations. Heather also takes charge of lease renewals, actively working to retain quality residents through positive interactions and a seamless renewal process. Additionally, she skillfully manages delinquent sewage bills, providing support to residents facing financial challenges with grace and discretion. With her friendly demeanor, excellent communication skills, and meticulous attention to detail, Heather is committed to delivering outstanding service and maintaining a wonderful resident experience.

Introducing Chelsea, our accomplished Project Manager, a key figure responsible for ensuring the successful execution of renovations and projects across our properties. Chelsea's expertise lies in the art of transformation, as she carefully manages every aspect of property renovation, from initial planning to project completion. She has an innate talent for creating move-out inspections tailored specifically for our C-class properties, ensuring that even the smallest details are taken care of. Chelsea's exceptional skill in crafting comprehensive scopes of work guarantees that the vision for each property is executed to perfection. In addition, she plays a crucial role in creating and managing maintenance and turn tech schedules, optimizing efficiency, and adhering to tight timelines. Serving as a liaison for our vendors and technicians, Chelsea answers their questions, troubleshoots issues, and keeps the wheels of operation turning smoothly. Her adept management of our project team is the linchpin of our success, ensuring that every project is completed with precision and excellence. With Chelsea's meticulous attention to detail, in-depth industry knowledge, and an unwavering dedication to quality, she is a driving force behind the success and standout quality of our property renovations and projects.

Meet Emily, our adept Field Coordinator, entrusted with a multifaceted role that ensures our properties are meticulously managed and presented at their best. Emily excels in creating detailed move-out invoices for our A- and B-class properties, ensuring that every transaction is transparent and accurate. Her skill extends to crafting comprehensive scopes of work, guaranteeing that our properties are well-maintained and consistently meet our high standards. Emily conducts rigorous property checks, meticulously inspecting every aspect of our properties to ensure they are in optimal condition. She also plays a pivotal role in creating move-in invoices, setting the stage for a smooth transition for new residents. Emily's keen eye and creative flair shine through as she captures stunning marketing photos that showcase our properties in their best light, driving interest and delighting our clients. With her attention to detail and commitment to excellence, Emily is an invaluable asset in maintaining our properties at their finest.

Meet Jennelle, our exceptional Leasing Manager, who brings a wealth of experience and a passion for finding the perfect residents for our properties. With her exceptional leadership skills, she oversees the marketing of our rental properties, attracting prospective tenants and ensuring high occupancy rates. Her expertise extends to streamlined application processing, answering applicant questions, and efficient lease paperwork management, ensuring a smooth and hassle-free leasing experience. Jennelle’s dedication to placing the best residents shines through her meticulous tenant screening and selection process. With Jennelle at the helm of our leasing department, we can confidently provide an outstanding leasing experience for both our valued residents and property owners.

Meet Megan, our dedicated Leasing Coordinator, who plays a vital role in assisting our prospective and new residents. With a warm and friendly demeanor, Megan serves as a primary point of contact for inquiries about our currently available and upcoming rental properties. She expertly provides detailed property information and guides interested individuals through the application process. Megan goes above and beyond to assist new residents, ensuring a seamless transition into their new homes by taking care of all necessary arrangements and ensuring they have everything they need to pick up their keys. With Megan's exceptional customer service skills and attention to detail, you can trust that your leasing experience will be smooth and stress-free, allowing residents to settle into their new homes with ease.

Meet Erick, our versatile new team member, who brings a wealth of experience and adaptability to our team. During his first 90 days, he is stepping into multiple roles to support our operations and enhance our resident experience.

With his strong background in property management and exceptional problem-solving skills, Erick is an integral part of keeping things running smoothly. His dedication to excellence and ability to jump into any challenge makes him a valuable asset to our team. We’re thrilled to have Erick on board as he helps shape the future of CRM!

Meet Minerva, our skilled Process Specialist, who is passionate about optimizing efficiency and driving productivity through streamlined processes. With a knack for building processes in our software, Minerva ensures that our operations run smoothly and seamlessly. She also excels in managing our survey process, gathering valuable insights to enhance our services. With a continuous focus on improvement, she actively researches new processes and software, keeping us at the forefront of innovation. With Minerva's expertise and dedication to process optimization, we can deliver exceptional results and exceed client expectations.

Meet David, our skilled Process Specialist, who is passionate about optimizing efficiency and driving productivity through streamlined processes. With a knack for building processes in our software, David ensures that our operations run smoothly and seamlessly. He also excels in managing our survey process, gathering valuable insights to enhance our services. With a continuous focus on improvement, he actively researches new processes and software, keeping us at the forefront of innovation. With David's expertise and dedication to process optimization, we can deliver exceptional results and exceed client expectations.

Meet Audra, our highly skilled licensed Sales Agent, with a deep understanding of the real estate market. Audra specializes in property investor communication and identifying the best opportunities for investors. With her extensive knowledge and expertise, Audra excels at providing valuable insights and guidance to property investors, helping them make informed decisions that align with their goals. Her keen eye for market trends and strategic approach to real estate sales enable her to effectively showcase properties and negotiate favorable deals. Whether you are a seasoned investor or a first-time buyer, Audra is dedicated to delivering exceptional service and finding the perfect real estate opportunities to maximize your investment potential.

Meet Katie, our dynamic Business Development Manager and skilled Sales Agent, dedicated to fostering strong client relationships and driving real estate success. In her dual role, Katie excels at identifying new opportunities, guiding clients through the sales process, and ensuring a seamless experience from initial contact to closing. With her expertise in listing properties and uncovering investment opportunities, she helps both seasoned investors and first-time homebuyers find the right fit for their real estate goals. Her background in business development gives her a strategic edge in building connections, securing new partnerships, and expanding our reach. Whether you're looking to sell a property, invest, or buy your first home, Katie’s proactive and client-focused approach ensures you receive expert guidance every step of the way.

Meet Bethan, our dynamic Business Development Manager, a driving force behind our growth and expansion. Bethan specializes in nurturing the initial stages of our client relationships, deftly handling new lead calls with enthusiasm and expertise. She takes pride in skillfully screening potential clients, ensuring that our services align with their needs and expectations. When it comes to securing new partnerships, Bethan shines, facilitating a seamless new client signup process that sets the stage for a successful partnership with our property management services. With her proactive approach, Bethan is instrumental in building lasting connections and expanding our clientele, ensuring that our clients receive the outstanding service they deserve from day one.

Meet Kami, our talented Social Media Specialist, dedicated to elevating our brand with creative content and strategic online engagement. She manages our social media and website presence, crafting posts that promote our team, services, and properties, while also monitoring analytics to optimize campaigns. Kami keeps our on online presence fresh and active, encourages positive online reviews, and promptly responds to all comments and inquiries. With a keen eye on trends, Kami consistently brings new ideas to differentiate us from competitors, encourages best practices, and identifies ways to streamline tasks. Her efficiency and innovative approach make her an essential part of our team’s online success.

Introducing Sherlyn, our indispensable Growth Team Administrator, whose role is vital in driving the growth and success of our property management endeavors. Sherlyn expertly manages our CRM software, ensuring that our client relationships are nurtured and maintained with efficiency and care. She is a master of lead organization, ensuring that no potential opportunity goes unnoticed, and leads are promptly and effectively managed. Sherlyn also provides invaluable support to our Growth Team, offering crucial administrative assistance to ensure their success in expanding our services. Additionally, she excels in competitor database management, keeping us well-informed about the market landscape. With her organizational prowess and unwavering commitment to streamlining processes, Sherlyn is a driving force behind our growth strategy, dedicated to ensuring that our services continually meet the evolving needs of our clients.

Meet Rachael, our dedicated Onboarding Coordinator, the welcoming face responsible for guiding our clients through seamless transitions into our property management services. Rachael excels in new client onboarding, ensuring that each new relationship begins smoothly, with all the necessary details and procedures expertly communicated. She's also a master of inherited resident onboarding, ensuring that the transition for residents into our management is as stress-free and comfortable as possible. Rachael is dedicated to ensuring that every new client and inherited resident has an exceptional experience with our property management services from day one. With her meticulous attention to detail and expertise in onboarding, new clients and inherited residents can rest assured that they will be seamlessly integrated into our property management services.

Meet Sara, our dedicated Office Manager, who plays a vital role in ensuring the smooth operation of our office. With her exceptional organizational skills and keen attention to detail, she leads the Support Team, making sure daily tasks are completed efficiently. Sara oversees new employee onboarding, ensuring a seamless transition for new team members, and manages office inventory to keep supplies readily available. She also handles walk-in traffic, warmly welcoming visitors and addressing their inquiries with professionalism. Additionally, she oversees lawn care for our rental properties, ensuring they remain well-maintained and visually appealing. Sara brings creativity and enthusiasm to planning office events, fostering a positive and engaging work environment. Her leadership, multitasking abilities, and dedication make her an invaluable asset to our team, ensuring that our office operations run seamlessly and that everyone has a positive experience within our organization.

Meet Lynda, our meticulous Accounting Manager, who brings a wealth of financial expertise to our team. With a keen eye for numbers and a knack for detail, Lynda takes charge of paying invoices, posting bills, and managing accounts payable and accounts receivable with precision. She ensures that financial transactions are accurately recorded and organized, maintaining a healthy financial flow for our organization. Lynda also excels in managing payroll, ensuring that employees are compensated accurately and on time. Her expertise extends to bank reconciliation, ensuring that our financial records align with bank statements. With Lynda's proficiency in accounting, we have peace of mind knowing that our financial matters are handled with utmost accuracy and professionalism.

Introducing Aimee, our skilled Business Administration Accountant, the financial steward behind our property management operations. Aimee adeptly manages remote team member payroll, ensuring that every member of our distributed team is compensated accurately and on time. She meticulously posts maintenance bills, guaranteeing that every transaction is accounted for with precision. Aimee also takes charge of managing client statements, providing transparency and financial clarity to our clients. Her expertise extends to processing commission requests, ensuring that our team members are recognized for their hard work and dedication. Aimee plays a pivotal role in managing our AP Specialist, ensuring that all financial operations run smoothly and efficiently. Aimee's expertise in administration and her commitment to financial accuracy make her an invaluable asset to our team, ensuring our financial processes are efficient and transparent, and that our property management services are supported by a sound financial foundation.

Meet Chelsea, our proficient AP Specialist, the financial backbone of our property management operations. Chelsea skillfully manages utility services, ensuring seamless coordination and payment. She accurately posts utility bills, ensuring that all financial transactions are meticulously accounted for. Chelsea also oversees lawn cut bills, assuring that property maintenance is accurately recorded and billed. Her role extends to the posting of vendor bills, ensuring the timely and accurate processing of financial obligations. With her keen eye for detail and dedication to financial precision, Chelsea is an essential component of our financial operations, ensuring the financial health of our properties and services.

Meet Sean, our dedicated Customer Service Representative, the welcoming voice and the efficient gateway to our property management services. Sean excels in managing phone calls, ensuring every inquiry is addressed promptly and professionally. Beyond his crucial customer service role, Sean is the invaluable right-hand assistant to our Director of Property Management. Sean supports the leadership team, ensuring the smooth operation of our property management endeavors. With his friendly and approachable demeanor, he provides the first line of support and customer care, setting the tone for our exceptional service and dedication to our prospects, residents, and clients. Sean is the embodiment of our commitment to outstanding customer service and efficient operations.

Meet Emily, our dedicated Compliance Agent, focused on creating an exceptional rental experience through diligent property oversight. Emily conducts in-person and virtual inspections to ensure residents are adhering to lease agreements and maintaining properties well. Her responsibilities include routine Periodic Inspections, Lease Violation Inspections, Pet Inspections, and bi-annual inspections of multi-family properties. Known for her attention to detail, Emily’s thorough reports provide valuable insights into property conditions, and she collaborates closely with the team to address any property issues promptly. By continuously seeking ways to streamline processes and enhance efficiency, she ensures our inspection standards are high and consistent. Emily upholds our core values of Growth, Organization, Ownership, and Proactiveness, anticipating property issues before they become costly repairs. Her commitment to quality and proactive approach makes her an indispensable part of our team’s success in property management.

Meet Bella, our beloved office dog, furry friend, greeter, and staff therapist. With her wagging tail and infectious enthusiasm, Bella brings joy, comfort, and an extra dose of stress relief to everyone she encounters. As our official greeter, she welcomes visitors with warmth and a wag, instantly making them feel at ease. Bella's gentle presence and unconditional love provide emotional support to our team, serving as a furry therapist during busy workdays. Whether she's offering a listening ear or simply brightening our office with her playful antics, Bella is an integral part of our team, spreading happiness and helping create a positive work environment, and reminding us to take a moment and appreciate the simple pleasures in life.